Torchsec was built around a specific frustration: the gap between what businesses are told they are buying and what they actually get. A company signs with a provider, receives a stack of tools and a monthly invoice, and discovers during their first real incident that nobody was watching, the backups had been failing since spring, and the compliance documentation describes an environment that no longer exists.
We deliver managed security, managed IT, and compliance engineering as one accountable service, from one team, in one place. Not because bundling is a sales strategy, but because the gaps attackers use live between vendors rather than inside them.
What we do
Six services designed to work together: managed security, managed IT, a 24/7 security operations centre, backup and disaster recovery, compliance engineering, and security awareness training. Some clients take all six. Plenty take two or three alongside an internal IT team, which works well when the split of responsibility is written down honestly.
How we work
Every engagement runs through the same four stages, and none of them get skipped because a client is small or a quarter is ending.
- Discover. Establish what is actually in the environment, which is reliably different from what the documentation says.
- Design. Define the target state against a named framework, so the decisions are defensible to an auditor, an insurer, or a court later.
- Deploy. Roll out in an order that closes the highest risk first without breaking the business.
- Defend. Operate it continuously, report on it monthly, and adjust as the environment and the threats change.
What we believe
Findings should be stated plainly. If your environment has a serious problem, you will hear about it in the first conversation, described in terms of what it means for the business rather than which acronym it violates. We are not interested in scaring anyone into a contract, and we are equally uninterested in softening a report until it stops being useful.
Naming a problem is not the job. Plenty of firms will sell you an assessment that lists what's wrong and leaves you to solve it. We would rather be the team that implements the fix and then operates it.
Documentation is part of the work, not paperwork about the work. The organisations that come through audits and incidents well are the ones whose evidence already existed. That does not happen retroactively.
Why being in Ohio matters
We are a Knox County business. That means same-timezone support as a baseline rather than a feature, and it means we understand the regulatory environment our clients operate in — including provisions like the Ohio Data Protection Act, which offers an affirmative defence to organisations maintaining a written programme aligned to a recognised framework, and which a surprising number of Ohio businesses have never heard of.
We support clients throughout the state. See where we work across Ohio.
If you'd rather start with a straight assessment than a sales conversation, that's available too.